blockquote,
body,
button,
dd,
dl,
dt,
fieldset,
form,
h1,
h2,
h3,
h4,
h5,
h6,
hr,
input,
legend,
li,
ol,
p,
pre,
td,
textarea,
th,
ul {
  margin: 0;
  padding: 0;
}
body,
button,
input,
select,
h1,
h2,
h3,
h4,
h5,
h6 {
  font-size: 100%;
}
address,
cite,
dfn,
em,
var {
  font-style: normal;
}
code,
kbd,
pre,
samp {
  font-family: courier new, courier, monospace;
}
body {
  font-family: Helvetica Neue, Helvetica, Microsoft YaHei, PingFang SC, Hiragino Sans GB, Arial, sans-serif;
}
small {
  font-size: 12px;
}
ol,
ul {
  list-style: none;
}
a {
  text-decoration: none;
}
a:hover {
  text-decoration: underline;
}
sup {
  vertical-align: text-top;
}
sub {
  vertical-align: text-bottom;
}
legend {
  color: #000;
}
fieldset,
img {
  border: 0;
}
button,
input,
select,
textarea {
  font-size: 100%;
}
button {
  border-radius: 0;
}
table {
  border-collapse: collapse;
  border-spacing: 0;
}
@media (min-width: 768px) {
  .topNav ul {
    float: right;
  }
  .topNav button {
    float: right;
    margin-top: 6px;
  }
  .navbar-default .navbar-nav > .active:after {
    content: " ";
    display: block;
    font-size: 0;
    height: 0;
    clear: both;
    height: 2px;
    background-color: #b3321c;
    width: 33px;
    margin: auto;
  }
  .navbar-default .navbar-nav > .active > a {
    background-color: transparent;
    color: #b3321c;
    font-weight: bold;
  }
  .navbar-default .navbar-nav > li > a {
    background-color: transparent;
    color: #666666;
    font-size: 18px;
  }
  .navbar-default .navbar-nav > .active > a,
  .navbar-default .navbar-nav > .active > a:focus,
  .navbar-default .navbar-nav > .active > a:hover {
    background-color: transparent;
  }
  .head {
    background-color: #f1ece6;
  }
  .navbar-nav > li > a {
    padding: 50px 25px;
  }
  .navbar-default .navbar-nav > .active:after {
    margin-top: -40px;
  }
}
.bootstrap-select > .dropdown-toggle {
  padding-right: 10px;
}
.dropdown-menu > li > a {
  padding: 6px 20px;
}
.navbar-brand {
  padding-top: 0;
}
.navbar-brand > img {
  float: left;
}
.logoText {
  font-size: 24px;
  color: #333333;
  padding-left: 160px;
  padding-top: 37px;
  font-weight: bold;
}
.logoText p {
  font-size: 16px;
  color: #666666;
  font-weight: 400;
  line-height: 38px;
}
.logoText p span {
  color: #b8341e;
}
.navbar {
  margin-bottom: 0;
}
.navbar-default {
  border: 0;
  background-color: transparent;
}
.degreeBox label {
  position: relative;
}
.degreeBox label p {
  position: absolute;
  width: 13px;
  height: 13px;
  border: 1px #952e1d solid;
  border-radius: 50%;
  display: block;
  top: 4px;
  left: 0;
}
/*改变选中时的圆点*/
.degreeBox input:checked + p {
  background-color: #fff;
}
.degreeBox input:checked + p span {
  position: absolute;
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background-color: #952e1d;
  left: 1px;
  top: 1px;
}
.select-down,
.datas,
.month {
  background-color: #ffffff;
  border: solid 1px #e5e5e5;
  padding: 5px 10px;
  margin-right: 10px;
}
select {
  width: 100px;
  height: 100%;
  border-style: none;
  outline: none;
  font-family: "微软雅黑";
  font-size: 15px;
  font-weight: normal;
  box-sizing: border-box;
  /*Chrome和Firefox里面的边框是不一样的，所以复写了一下*/
  border: solid 1px #000;
  /*很关键：将默认的select选择框样式清除*/
  appearance: none;
  -moz-appearance: none;
  -webkit-appearance: none;
  /*在选择框的最右侧中间显示小箭头图片*/
  background: url(../img/pull-down.png) no-repeat scroll 68px center transparent;
  background-size: 26px;
  /*为下拉小箭头留出一点位置，避免被文字覆盖*/
  padding-right: 18px;
}
.bottomBox {
  height: 55px;
  line-height: 55px;
  background-color: #252525;
  text-align: center;
  color: #d2d2d2;
  font-size: 14px;
}
a:hover {
  text-decoration: none;
}
.hader {
  width: 100%;
  box-shadow: 0px 0px 16px 0px rgba(0, 102, 255, 0.1);
  line-height: 48px;
  height: 48px;
}
.hader .haderBox {
  width: 100%;
  max-width: 1170px;
  margin: auto;
}
.hader .logo {
  color: #333333;
  font-size: 16px;
}
.hader .menu {
  float: right;
}
.hader .menu li {
  float: left;
  margin: 0 18px;
}
.hader .menu li a {
  font-size: 14px;
  color: #999999;
}
.hader .menu li .select {
  color: #0b63ff;
}
.banner {
  width: 100%;
  background-color: #e9f4fa;
}
.banner img {
  margin: auto;
  width: 100%;
  max-width: 1980px;
}
.haderTetx {
  width: 100%;
  max-width: 1012px;
  margin: 10px auto 50px;
  text-align: center;
  height: 46px;
  line-height: 48px;
  background: url(../img/step.png) no-repeat;
  background-size: 100% 100%;
  color: #0072ff;
  font-size: 16px;
  background-color: #fbfdff;
  box-shadow: 0px 0px 18px 0px rgba(0, 144, 255, 0.11);
  border-radius: 10px;
}
.boxLeft {
  background: url(../img/lftbg.png) no-repeat;
  background-size: 100% 100%;
  min-height: 100vh !important;
  padding-bottom: 50px;
  padding-top: 67px;
}
.logo {
  text-align: center;
}
.logo img {
  max-width: 100%;
}
.logo p {
  margin-top: 20px;
  color: #666666;
  font-size: 14px;
  letter-spacing: 14px;
  width: 103%;
}
.step1 {
  max-width: 390px;
  margin: 90px auto 0;
  position: relative;
}
.step1 .steptop {
  width: 150px;
  height: 30px;
  border-radius: 10px 0px 10px 0px;
  font-size: 14px;
  color: #fff;
  text-align: center;
  line-height: 30px;
  position: absolute;
  top: -20px;
  background-color: #006cff;
}
.step1 .steptop span {
  font-weight: bold;
}
.step1 .stepType {
  width: 100%;
  height: 50px;
  line-height: 50px;
  font-size: 16px;
  text-align: center;
  background-color: #ffffff;
  box-shadow: inset 0px 0px 35px 0px rgba(0, 109, 255, 0.19);
  border-radius: 10px;
  border: solid 1px #b5dfff;
  font-weight: bold;
  color: #222222;
}
.step {
  text-align: center;
  margin: 20px 0 26px 0;
}
.step2 {
  max-width: 390px;
  margin: auto;
}
.step2 > img {
  float: left;
  position: relative;
  top: 0px;
}
.stepMain {
  padding-left: 73px;
}
.stepMain .ai {
  font-size: 20px;
  position: relative;
  top: 1px;
}
.stepMain > p {
  color: #333333;
  font-size: 18px;
  font-weight: bold;
  margin-bottom: 12px;
  background: url(../img/underline.png) no-repeat;
  background-position: 0 90%;
}
.stepMain .stepCard {
  max-width: 317px;
  height: 154px;
  padding: 15px 10px;
  font-size: 14px;
  background-color: #ffffff;
  box-shadow: inset 0px 0px 35px 0px rgba(0, 109, 255, 0.19);
  border-radius: 10px;
  border: solid 1px #b5dfff;
}
.stepMain .stepCard p {
  font-size: 14px;
  color: #152741;
  font-weight: bold;
}
.stepMain .stepCard p span {
  font-weight: 400;
}
.stepMain .stepCard .contents {
  margin-top: 6px;
}
.stepMain .stepCard .bold {
  font-weight: bold;
}
.stepMain .stepCard .yc {
  height: 20px;
  line-height: 10px;
  font-weight: bold;
}
.stepMain .longText {
  white-space: nowrap;
  margin-top: 16px;
}
.stepMain .reportCheck {
  max-width: 196px;
  width: 100%;
  height: 49px;
  background: url("../img/reportCheck-n.png") no-repeat;
  background-size: 100% 100%;
  line-height: 49px;
  padding-left: 32px;
  margin-bottom: 19px;
}
.stepMain .reportCheck p {
  color: #343f4f;
  font-size: 14px;
  font-weight: normal !important;
}
.stepMain .stepCard2 {
  padding: 22px 30px;
  font-size: 14px;
  color: #333333;
  position: relative;
  height: 144px;
}
.stepMain .stepCard2 img {
  margin-right: 16px;
}
.stepMain .stepCard2 > div {
  margin-bottom: 16px;
}
.economy {
  color: #0072ff;
}
.characteristic {
  position: absolute;
  bottom: -38px;
  right: -5px;
}
.stepMain .characteristicCard {
  background: url(../img/round.png) no-repeat;
  width: 60px;
  height: 60px;
  text-align: center;
  font-weight: bold;
  padding-top: 13px;
  margin: 0 5px;
}
.stepMain .characteristicCard p {
  color: #0072ff;
  height: 15px;
}
/*侧边*/
.fiexBox {
  position: fixed;
  top: 60%;
  z-index: 1000;
  right: 0;
  max-width: 100px;
}
.navBtn {
  background: #fff;
  padding: 9px;
  box-sizing: border-box;
  font-size: 14px;
  border-radius: 6px 0px 0px 6px;
  width: 58px;
  height: 58px;
  text-align: center;
  cursor: pointer;
  margin-top: 8px;
  box-shadow: 0px 0px 4px 0px #d3d3d3;
}
.quanwei:hover,
.waiwen:hover,
.dinggao:hover,
.qita:hover {
  color: #fff;
}
.navBtn.QQ,
.navBtn.WX {
  position: relative;
  padding: 15px;
}
.navBtn.QQ:hover .qq,
.navBtn.QQ:hover:after {
  display: block;
}
.navBtn.WX:hover .wxKF,
.navBtn.WX:hover:after {
  display: block;
}
.navBtn.WX:hover {
  box-shadow: 0px 0px 4px 0px #006cff;
}
.navBtn.QQ:after,
.navBtn.WX:after {
  content: '';
  position: absolute;
  left: -14px;
  width: 14px;
  height: 54px;
  top: 4px;
}
.qq {
  background: #fff;
  position: absolute;
  left: -274px;
  width: 260px;
  height: 54px;
  line-height: 54px;
  color: #333333;
  font-size: 14px;
  top: 4px;
  box-shadow: 0px 0px 4px 0px #e1dfdf;
  display: none;
}
.wxKF {
  position: absolute;
  left: -228px;
  bottom: 0;
  display: none;
}
.wxKF .customerBox {
  width: 218px;
  background-image: linear-gradient(180deg, #e4f3ff 0%, white 60%);
  box-shadow: 0 0 5px 0px #d7d7d7;
  border-radius: 12px;
  margin: 0 auto;
  position: relative;
  overflow: hidden;
}
.wxKF .customerBox .head {
  height: 48px;
  line-height: 48px;
  color: #303133;
  font-size: 14px;
  border-bottom: 1px solid #ffffff;
  background: transparent !important;
  text-align: left;
}
.wxKF .customerBox .head .customer-title {
  width: 130px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  display: inline-block;
  vertical-align: middle;
}
.wxKF .customerBox .head img {
  vertical-align: middle;
  margin-top: -1px;
  margin-left: 20px;
  margin-right: 4px;
}
.wxKF .customerBox .customerCode {
  text-align: center;
  padding: 20px 0 16px 0;
  line-height: normal;
  position: relative;
  display: none;
}
.wxKF .customerBox .customerCode img {
  width: 150px;
  height: 150px;
}
.wxKF .customerBox .segmentation-line {
  width: 168px;
  height: 1px;
  background: #e7e7e7;
  margin: 0 auto;
}
.wxKF .customerBox .customerWay {
  padding-left: 20px;
  padding-top: 16px;
  padding-bottom: 20px;
  text-align: left;
}
.wxKF .customerBox .customerWay p {
  line-height: 2;
  color: #666666;
  font-size: 12px;
  margin: 0;
  display: none;
}
.wxKF .customerBox .customerWay p .s0 {
  width: 30px;
  display: inline-block;
  font-size: 12px;
}
.wxKF .customerBox .customerWay p .s1 {
  color: #333333;
  margin-left: 4px;
  font-size: 12px;
}
.wxKF .customerBox .noCustomer {
  line-height: 2;
  margin: 0;
  font-size: 14px;
  color: #303133;
  padding: 15px 20px;
  display: none;
}
.wxKF .customerBox .customBg {
  position: absolute;
  bottom: 0;
  right: 0;
}
.wx-c span {
  color: #666;
}
.wx-c > p {
  display: none;
}
.navBtn.WX {
  padding: 12px 10px;
}
.example {
  background-image: linear-gradient(90deg, #ffffff 0%, #ffdbc6 0%, #ffb68d 0%, #ff3f28 100%), linear-gradient(#ee3b86, #ee3b86);
  background-blend-mode: normal,
    normal;
  border-radius: 15px;
  color: #fff;
  border: 0;
  font-size: 14px;
  float: right;
  text-align: center;
  padding: 4px 9px;
}
.example:hover {
  background-image: linear-gradient(90deg, #ffffff 0%, #ffd1b6 0%, #fc9d67 0%, #ff321b 100%), linear-gradient(#ee3b86, #ee3b86);
  color: #fff;
  box-shadow: 0 7px 10px -4px #fc9d67;
}
.example:active {
  color: #fff;
  text-decoration: none;
  background-image: linear-gradient(90deg, #ff321b 0%, #ff321b 0%, #ff321b 0%, #ff321b 100%), linear-gradient(#ee3b86, #ee3b86);
}
.example:focus {
  color: #fff;
  text-decoration: none;
}
.complainBox {
  position: fixed;
  top: calc(70% - 66px);
  right: 0;
  background-color: #ffffff;
  box-shadow: 0px 0px 5px 0px rgba(0, 0, 0, 0.09);
  border-radius: 10px;
  text-align: center;
}
.complainBox .complainForm,
.complainBox .complainRecord {
  display: none;
  position: absolute;
  right: 72px;
  top: -150px;
  width: 334px;
  background-image: linear-gradient(0deg, #fafdff 0%, #ffffff 100%);
  box-shadow: 0px 0px 5px 0px rgba(0, 0, 0, 0.09);
  border-radius: 10px;
  text-align: left;
}
.complainBox .complainRecord .requestBox,
.complainBox .complainRecord .answer {
  padding: 10px 12px 6px;
}
.complainBox .complainRecord .answer {
  background: #f2f5f9;
  border-radius: 6px;
}
.complainBox .complainRecord .requestBox-Img {
  margin-top: 10px;
}
.complainBox .complainRecord .text {
  position: relative;
  padding-left: 24px;
  text-align: justify;
  color: #333333;
}
.complainBox .complainRecord .text span.ask {
  display: inline-block;
  color: #006dff;
  padding: 1px 3px 1px;
  background: #d7edff;
  border: 1px solid #006dff;
  font-size: 12px;
  position: absolute;
  left: 0;
  line-height: normal;
}
.complainBox .complainRecord .text span.reply {
  display: inline-block;
  color: #ed8e28;
  padding: 1px 3px 1px;
  background: #ffd7ac;
  border: 1px solid #ed8e28;
  font-size: 12px;
  position: absolute;
  left: 0;
  line-height: normal;
}
.complainBox .hader_S {
  padding: 13px;
  color: #333333;
  font-size: 16px;
  border-bottom: 1px solid #f4f4f4;
  font-weight: bold;
}
.complainBox .hader_S img {
  float: right;
  width: 11px;
  height: 11px;
  margin-top: 4px;
}
.complainBox .complaint-orderId {
  position: absolute;
  left: -390px;
  background: #fff;
  top: 0px;
  width: 379px;
  box-shadow: 0px 0px 5px 0px rgba(0, 0, 0, 0.23);
  border-radius: 10px;
  padding: 6px 10px 6px;
  display: none;
}
.complainBox .complaint-orderId p {
  margin: 4px 0;
}
.complainBox .complaint-oid {
  font-size: 12px;
  color: #a3a3a3 !important;
  cursor: pointer;
}
.complainBox .complaint-tips {
  width: 15px;
  vertical-align: sub;
  margin-right: 2px;
}
.complainBox .formMain {
  padding: 14px;
  overflow-y: auto;
  height: 390px;
}
.complainBox .formMain .label_s {
  font-weight: 400;
}
.complainBox .formMain .label_s span {
  color: #ff1e1e;
}
.complainBox .formMain p.complain-item {
  text-align: center;
  font-size: 14px;
  color: #333333;
  margin-top: 100px;
}
.complainBox .formMain #textarea {
  max-width: 306px;
}
.complainBox .formMain::-webkit-scrollbar {
  width: 6px;
  background-color: #F5F5F5;
}
.complainBox .formMain::-webkit-scrollbar-thumb {
  border-radius: 10px;
  -webkit-box-shadow: inset 0 0 6px rgba(0, 0, 0, 0.3);
  background-color: #4294f4;
}
.complainBox .formMain::-webkit-scrollbar-track {
  -webkit-box-shadow: inset 0 0 6px rgba(0, 0, 0, 0.3);
  border-radius: 10px;
  background-color: #F5F5F5;
}
.complainBox .kind {
  margin-bottom: 12px;
}
.complainBox .radioData .radioBox {
  overflow: hidden;
}
.complainBox .radioData input {
  display: none;
}
.complainBox .radioData .radio {
  float: left;
  margin: 0 10px 0 0;
}
.complainBox .radioData .radio label {
  background-color: #f5f5f5;
  padding: 6px 7px 4px 7px;
  color: #666666;
  font-size: 12px;
  font-weight: 400;
  cursor: pointer;
}
.complainBox .radioData .radio .selected {
  background-color: #e4f4ff;
  color: #006dff;
}
.complainBox .btn-primary {
  width: 100%;
  background-color: #006fff !important;
  border-radius: 4px;
  color: #fff;
  border: 0 !important;
  outline: auto !important;
  outline-offset: 0 !important;
  margin-top: 22px;
}
.complainBox .btn-primary:hover {
  background-color: #035acc !important;
}
.complainBox .has-success .form-control {
  border-color: #ccc !important;
  box-shadow: none !important;
}
.complainBox .btn {
  padding: 8px 12px;
}
.complainBox .complainTS,
.complainBox .delete,
.complainBox .deleteRecord {
  cursor: pointer;
}
.complainBox .complainTS {
  padding: 12px 15px 6px 15px;
}
.complainBox .Picture_s p {
  color: #8d8d8d;
  font-size: 12px;
}
.complainBox .feedbackHistory {
  color: #006fff;
  font-size: 14px;
  margin-bottom: 6px;
  margin-top: -8px;
  text-align: center;
}
.complainBox .feedbackHistory span {
  cursor: pointer;
}
.complainBox .feedbackHistory span:hover {
  color: #003b87;
}
.complainBox .form-group.groupSubmit {
  text-align: right;
  margin-top: -20px;
}
.complainBox .complaint-oid {
  font-size: 12px;
  color: #a3a3a3 !important;
  cursor: pointer;
}
.complainBox .complaint-tips {
  width: 15px;
  vertical-align: sub;
  margin-right: 2px;
}
.professionQH2,
.type_s2,
.collateImg2,
.zzImg2,
.yhqImg2,
.zfImg2,
.professionLogo,
.advancedBox,
#outline,
.Preview {
  display: none;
}
input#contenteditable {
  padding-right: 150px;
}
.cupload-upload-input::-webkit-file-upload-button {
  cursor: pointer;
}
.rightCont {
  position: relative;
}
.foot {
  height: 40px;
  color: #707070;
  text-align: center;
  font-size: 12px;
  width: 100%;
  line-height: 40px;
  overflow: hidden;
  position: absolute;
  left: 0;
  bottom: 0;
}
.foot .gongan {
  width: 16px;
  margin-top: -4px;
  margin-right: 4px;
}
.foot a {
  text-decoration: none;
  color: #8f8f8f;
  font-size: 12px;
}
.foot a:hover {
  color: #337ab7;
}
.foot a.beian {
  margin-left: 20px;
}
@media (max-width: 1280px) {
  .stepMain {
    padding-left: 45px !important;
  }
  .stepMain > p {
    font-size: 16px;
  }
}
.onlineService {
  display: block;
  z-index: 100000;
  position: fixed;
  right: 10px;
  top: 40%;
  cursor: pointer;
}
.onlineService .serviceBlock {
  height: 150px;
  border-radius: 30px;
  width: 40px;
  margin: 0px 5px 0 0;
  float: left;
  word-wrap: break-word;
  overflow: hidden;
  font-size: 15px;
  color: #FFFFFF;
  text-align: center;
  padding: 15px 7px 0;
  border: 1px solid #DCDCDC;
  background-color: #008df3;
  background-color: #377FED !important;
  border-color: #377FED !important;
  line-height: 23px;
}
.complainBox {
  border-top-right-radius: 0px !important;
  border-bottom-right-radius: 0px !important;
  border-top-left-radius: 6px !important;
  border-bottom-left-radius: 6px !important;
}
.complainTS img {
  position: relative;
  left: 1px;
}
.loginButton {
  display: none !important;
}
.loginBox {
  right: 0 !important;
}
.loadEffect {
  background: linear-gradient(90deg, #ffffff11 33%, #d7d7d755 50%, #efefef11 66%) #f7f7f7;
  background-size: 300% 100%;
  animation: l1 1s infinite linear;
  overflow: hidden;
}
@keyframes l1 {
  0% {
    background-position: right;
  }
}
.has-success .form-control,
.has-success .form-control:focus {
  box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.075);
  border: 1px solid #ccc;
}
.has-error .form-control:focus {
  border-color: #F56C6C;
  box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.075);
}
.coco-msg-stage {
  z-index: 10001 !important;
}